How to Enroll
Enroll Online
Enrollment for the 2025 plan year begins October 15, 2024.
Enroll for 2024 Enroll for 2025 Enroll for 2025
Our plans are only available in certain places. Make sure you live in our service area.
Medicare Prescription Payment Plan (M3P). Learn more.
More Ways to Enroll
By Phone
Daily 8 a.m. to 8 p.m. local time.
Voicemail used on holidays and weekends, April 1 to September 30
By Mail
2024 Medicare Enrollment Request Form
2025 Medicare Enrollment Request Form
2024 SmartHMO Medicare Enrollment Request Form
2025 SmartHMO Medicare Enrollment Request Form
To enroll during a Special Enrollment Period, include this form with your application: Attestation of Eligibility Form
Mail applications to:
FirstMedicare Direct
Application Processing Center
3310 Fields South Dr.
Champaign, IL 61822
New Hanover Health Advantage
Application Processing Center
1930 N. Poplar St. Suite 21,
Southern Pines, NC 28387
Through the CMS
Medicare beneficiaries may also enroll in FirstCarolinaCare Insurance Company's FirstMedicare Direct plans through the Centers for Medicare and Medicaid Services Online Enrollment Center located at http://www.medicare.gov.
Medicare beneficiaries may also enroll in FirstCarolinaCare Insurance Company's New Hanover Health Advantage plans through the Centers for Medicare and Medicaid Services Online Enrollment Center located at http://www.medicare.gov.
