Contact Us
Shopping for Plans
Retail Office Hours: Weekdays from 8:30 a.m. to 4:30 p.m. (closed from 12 p.m. to 1 p.m.)
Customer Service Hours: 8:00 a.m. to 8:00 p.m. local time
Voicemail used on holidays and weekends, April 1 – September 30
Enroll online, by phone, or by mail.
Member Services
Email Us
Mailing Address
FirstMedicare Direct
1930 N. Poplar St., Suite 21
Southern Pines, NC 28387
New Hanover Health Advantage
3310 Fields South Dr,
Champaign, IL 61822