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Due to virtual primary care outage call MDLIVE support to schedule appointments (800) 400-6354. FirstHealth On the Go not impacted.

Compliance Line

Report Suspected Misconduct, Compliance Violations, Potential Fraud, Waste, or Abuse, and Privacy or Security Incidents

To report a compliance concern, call the FirstCarolinaCare Compliance Line toll-free at (855) 367-8184 (this can be anonymous), or send us an email.

The Compliance Line is available 24 hours a day, 7 days a week. Detailed messages can be left on our voicemail after normal business hours.

Leave us as much info about your concern as possible. Verbal reports can be made anonymously and are treated as confidential, as far as is practicable or allowed by law. All reports are investigated, and there will be no retaliation for reporting.