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Contact Information

If you are a FirstCarolinaCare network provider or a MedCost PPO provider you can check claim status and precertification status online via our ePower provider Portal.

More information about ePower >>

(800) 811-3298 Claim Status
(800) 574-8556 Precertification Inquiry
(800) 788-2949 Pharmacy Benefits
(800) 304-2846 Pharmacy Mail Order

 

Important FirstCarolinaCare Addresses

For more information about FirstCarolinaCare Provider Services please complete the form below.

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