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Member Portal via ePower

FirstCarolinaCare Insurance Company is pleased to announce the implementation of our Member portal via ePower.

ePower is a web-based product that FirstCarolinaCare makes available to current members that allows users access to their health insurance information, including eligibility, claim status, authorizations, the ability to make modifications to demographics and place orders for replacement health insurance cards.

In order to access ePower you will need to register as a first time user. You will have the opportunity to select your User ID name and password upon registration.

If you need help with registration, please contact us at (910) 715-8100 or toll-free at (800) 574-8556 or email ePower support at

To access ePower directly, click here.

Instructions and Overview adobepdf



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